Whittlesea Produce
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Our Policies


Whittlesea Produce will exchange, refund or give a credit for any products you may have purchased from us, whether the products are faulty, damaged, not what you ordered or expected or just weren't quite right.

If we have sent you a product you're not happy with, please let us know.


All claims must be made within seven (7) days of receipt of goods.



FREIGHT/SHIPPING

All orders are despatched registered mail via Australia Post and should arrive within 2-3 working days, but please allow up to 5 working days and for remote areas it may take an extra day or two.

Freight will be charged on all orders using the Australia Post Rate Calculator based on the postcode you supply during check out.

To Calculate freight costs go to Australia Post Rate Calculator

Basic Freight Charges


Victoria $6.20 + $2.50 Registered Post + Weight charges as per table below

Interstate $7.90 + $2.50 Registered Post + Weight Charges as per table below

Min Weight Kg Max Weight Kg Victorian Deliveries Interstate Deliveries
 0.0  0.5  $0.00  $0.00
 .51  1.0  $.15  $1.15
 1.01  2.0  $0.30  $2.25
 2.01  3.0  $0.40  $3.40
 3.01  4.0  $0.55  $4.55
 4.01  5.0  $0.70  $5.65
 5.01  6.0  $0.85  $6.70
 6.01  7.0  $0.95  $7.95
 7.01  8.0  $1.10  $9.05
 8.01  9.0  $1.25  $10.20
 9.01  10.0  $1.35  $11.30
Min Weight Kg Max Weight Kg Victorian Deliveries Interstate Deliveries
 10.01  11.0  $1.50  $12.45
 11.01  12.0  $1.65  $13.60
 12.01  13.0  $1.75  $14.70
 13.01  14.0  $1.90  $15.85
14.01  15.0  $2.05  $16.95
15.01  16.0  $2.20  $18.10
16.01  17.0  $2.30  $19.25
17.01  18.0  $2.45  $ 20.35
18.01  19.0  $2.60  $21.50
19.01  20.0  $2.70  $ 22.60

EG: Total weight of order is 2.4kg going interstate

Total Freight would be $7.90 (Basic Charge) +  $2.50 (Registered Post) +$3.40 (Weight Charges)

ORDERS OVER 20KG

If your order is over 20kg in weight, freight can not be calculated automatically.

Once your order is received, freight will be calculated and you will be notified via E-mail what the freight will be.

Your order will then be processed and you will be billed accordingly.

 


Whittlesea Produce
ABN: 58 084 899 738
31 Forest Street
Whittlesea. Victoria
Australia. 3757
 
Phone: +61 3 9716 2459
Fax : +61 3 9716 1978

 

 

Enquiries@whittleseaproduce.com.au

 

 


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